Store Fulfillment Status

Path · Store > Store Management > Store Fulfillment Status

This menu is used for orders placed online that need to be shipped from a store and have been assigned to one.
Store administrators look up the fulfillment requests assigned to them and process the shipments.

💡 Key Features

✅ View at a glance the online orders that have been assigned to your store for fulfillment.
✅ Enter the shipped date, carrier, and tracking number, then click [Fulfill Order] to mark the order as shipped.
✅ For stores with inventory management (Y), store inventory is deducted immediately upon fulfillment.
✅ Search results can be exported to Excel.
💡 Store sales (offline direct sales) are managed under the Store Sales menu, not on this screen.
⚠️ Once an order is marked as shipped, the fulfillment details (shipped date, carrier, tracking number) can no longer be edited.

📌 User Flow

Open the Store Fulfillment Status screen
Check the orders that need processing on the Pending tab
Click a Fulfillment ID → open the detail screen
Enter the shipped date, carrier, and tracking number
[Fulfill Order] Click the button → the order is marked as shipped

📋 Store Fulfillment Status Screen

Step 1. Understanding Fulfillment Statuses

Status (KR)	Status (EN)	Description
출고지시	Pending	Store fulfillment assignment complete. Awaiting shipment > tracking number and carrier need to be entered
배송완료	Shipped	Fulfillment complete

⚠️ Fulfillment requests assigned to a store cannot be cancelled by the store administrator.
⚠️ If the order cannot be shipped, ask the administrator who assigned it to the store to cancel the fulfillment request.
Order Details > Fulfillment tab > Store Fulfillment List > click [Cancel Fulfillment Request]

Step 2. List Columns

Column	Description
No.	Row number in the search results
Fulfillment ID	Fulfillment number automatically assigned by MOMS (e.g., FUL-260731-00000002). Click it to open the detail screen
Order ID	The linked MOMS order number
Channel Order No.	Original order number issued by the channel
Channel Name	The sales channel where the order was placed
Orderer Name	Name of the person who placed the order
Recipient Name	Name of the actual recipient
Fulfillment Status	Shown as a status badge
Fulfilled Qty	Total quantity shipped
Client	The client for this fulfillment
Store	Name of the store responsible for fulfillment
Carrier	The delivery company handling the shipment
Tracking Number	Waybill number
Fulfillment Date	Shows the request date, shipped date, and delivery completion date
Order Date	Date the channel order payment was completed
Note	Memo

🚚 Store Fulfillment Detail Screen

Step 1. Basic Order Information (read-only)

Field	Description
Order ID	MOMS order number
Channel Order No.	Original channel order number
Channel Name	The order channel
Order Date	Date the order was received
Client / Brand	Client and brand information
Store Name	The store responsible for fulfillment

Step 2. Order Product Information (read-only)

Field	Description
SKU	SKU of the item being shipped
Product Name	Product name
Variants	Color / Size / Others
Qty	Quantity shipped
Remaining Stock	For stores with inventory management (Y), the real-time available stock is shown

Step 3. Fulfillment Processing

Field	Required	Description
Carrier	✅	Select from the dropdown
Tracking Number	✅	Free text
Shipped Date	✅	Select a date

⚠️ The carrier and tracking number are required fields. Fulfillment cannot be processed without them.
⚠️ Once an order is marked as shipped, the fulfillment details can no longer be edited.
💡 Stores with inventory management (N) are not affected in their inventory status when an order is fulfilled.
⚠️ For stores with inventory management (Y), fulfillment fails if stock is insufficient. Replenish the stock and try again.
For stores with inventory management (Y), store inventory is deducted immediately upon fulfillment.