Promotion

Path · Order > Promotion

This screen is used to register and manage rules that automatically grant free gifts based on order conditions.
Active rules check the conditions in real time when an order is received and
automatically add the gift at the fulfillment instruction step.

💡 Key Features

✅ Four condition types are supported: Amount-based · Order-based · SKU-based · 1+1.
✅ Three gift methods are available: Fixed · Random · Same.
✅ Setting a gift stock threshold enables low-stock alerts and Auto Stop.
✅ Rules can be cloned to create similar rules quickly.
💡 Orders that an active rule was applied to are marked with a gift icon on the Fulfillment Status screen.
⚠️ A rule that was stopped automatically because of insufficient stock
must be reactivated manually once the stock is replenished. It is not reactivated automatically.

📌 User Flow

Create a rule with the [Create Promotion] button
Set the rule basics (rule name · validity period · channel)
Choose the rule type (amount / order / SKU based) and the gift method
Enter the gift SKU and quantity
Set Auto Stop and the stock threshold, then save
The rule becomes Active as soon as it is saved and starts to apply

📋 Promotion Rule List

Step 1. Understanding Statuses

Status	Description	Status Transition
Active	The gift is added automatically when the rule conditions are met. This is the default as soon as the rule is created	Active → Inactive: deactivated manually, or changed automatically when stock runs low
Inactive	Registered but not running. Can be activated manually	Inactive → Active: manual reactivation. Rules whose validity period has expired cannot be reactivated

Step 2. List Columns

Column	Description
Promotion Rule ID	Rule number automatically assigned by MOMS (e.g., PRM-260826-00000001). Click it to open the detail screen
Promotion Rule Name	Rule name, free text
Promotion Rule Type	Amount / Order / SKU
Gift Method	Fixed / Random / Same
Condition Count	Number of gift conditions
Validity Period	Rule validity start date ~ end date
Status	Active / Inactive
Gift Issue	Displayed when an issue such as insufficient stock occurs
Auto Stop	Whether the rule stops automatically when stock runs low (Y/N)
Stock Threshold	The quantity set as the low-stock threshold

📋Creating & Editing a Promotion Rule

Step 1. Rule Basics

Field	Required	Description
Promotion Rule ID	—	Assigned automatically on save
Promotion Rule Name	✅	Free text (max 50 characters)
Client	✅	Auto-filled / dropdown
Validity Period	✅	Start date ~ end date plus time (time zone). Deactivated automatically once the end date passes
Channel	—	Select this when the gift is limited to specific channels. If left blank, the rule applies to all channels

Step 2. Rule Type

💡Set one or two conditions. If you combine two, each one is applied and accumulated independently.

Condition Type	Description
Amount-based	Granted when the total product amount in the order is at or above / at or below / within a set range
Order-based	1) One gift per order 2) Granted when the order contains a specified product Similar to SKU-based, but used when the gift should be granted only once per order
SKU-based	Granted when a specified SKU is purchased

Step 3. Gift Method

Method	Description
Fixed	Grants N units of the specified gift SKU. Up to 20 gifts can be added
Random	Grants N units chosen at random from the candidate SKUs entered Items that are out of stock are automatically excluded from the candidates
Same	Grants the same product that was purchased (1+1 style)

Step 4. Promotion Management Options

Option	Description
Auto Stop on Low Stock	ON: the rule is deactivated automatically when gift stock runs low, and gifts stop being applied To switch it back on, replenish the stock and reactivate the rule manually. OFF: the rule keeps running even when stock is low
Low Gift Stock Alert	A dashboard alert is raised when stock falls to or below the threshold
Gift Stock Threshold	The quantity that triggers the alert (entered manually)
Excluded SKUs	If entered, gifts are not applied to orders that contain those SKUs

⚠️ A rule deactivated by Auto Stop is only reactivated once you replenish the stock and press the [Active] button manually.

Step 5. Editable Fields by Active / Inactive Status

Status	Editable Fields
Active	Rule name · validity period · memo · conditions · gift SKU · Auto Stop — everything can be edited. Note that a confirmation popup appears when you edit: "This rule is currently active. Do you want to edit it?"
Inactive	All fields can be edited (no confirmation popup)

🔄 Gift Application Flow

Flow 1. Rule set up in advance, then an order arrives

Create promotion rule → order arrives → rule eligibility checked → eligible OK → gift created as a draft at the fulfillment instruction step → fulfillment instruction completed → gift applied to the order

Flow 2. Rule created after the order (manual application)

Order arrives → promotion rule created later → move the order to the fulfillment draft stage
(🙏 uncheck "Send to WMS immediately" when creating the fulfillment instruction!)
→ apply the promotion rule → eligible OK → gift created as a draft → fulfillment instruction completed
→ gift applied to the order

Flow 3. Applied individually at the fulfillment draft stage (manual application)

Order arrives → move the order to the fulfillment draft stage
(🙏 uncheck "Send to WMS immediately" when creating the fulfillment instruction!)
→ apply the gift individually → gift created as a draft → fulfillment instruction completed
→ gift applied to the order

💡 On the Draft tab of the Fulfillment Status screen, you can add gifts manually or from a rule using the [Apply Gift] button.
💡 To move an order to the fulfillment draft stage, uncheck "Send to WMS immediately" when you create the fulfillment instruction.