Import Returns

Path · Orders > Returns > Import Returns

Path · Orders > Returns > Import Returns

A menu for creating multiple returns at once, designed to remove the hassle of one-by-one registration in operations with many returns.
Only confirmed orders without existing return data are listed, so you pick only from returnable targets.

💡 Key Features

✅ Only confirmed orders without a return are listed.
✅ Using the bulk dropdown in each column header, you can apply the same value to every checked row at once.
✅ Multi-order search lets you look up multiple order numbers at once.
✅ Clicking the file-returns button shows a confirmation dialog summarizing what will be created.
⚠️ In bulk return filing, pickup address and customer info cannot be edited. If edits are needed, handle them individually in Returns.

⚠️ Canceling a filed return does not automatically cancel the carrier pickup. Always check the carrier pickup before proceeding.

📦 Import Returns Screen

Step 1. Using the Bulk Dropdown

Pick a value from the 'bulk' dropdown at the top of each column, and it is applied to every checked row at once.

💡 Example: select 2 rows, then choose pickup 'Y', location 'Warehouse', WMS 'MWMS', warehouse 'SpacisOne' at the top — both rows get the same values at once.
💡 Fill common values in bulk and only edit row-specific values (particular carrier, reason, etc.) individually — this greatly cuts setup time.

Step 2. Enter Return Info

Select orders to file with the checkboxes, then enter the return info.
* marks required fields.

[Return reason options]

💾 Save

1. After setup, clicking the File Returns button at the top right shows a confirmation modal summarizing what will be created.

2. After confirming and saving, the selected orders switch to Return Received.

3. After saving, check progress in the Return Received tab of the Returns screen.

4. After creation, every status transition is recorded automatically in the order history in Orders.